Privacy Policy

Privacy Policy

Effective Date: 1/1/25

Tax Crisis Institute (“we,” “our,” or “us”) values your privacy. This Privacy Policy explains how we collect, use, and protect your information, including SMS messaging practices. We do not sell, rent, or share your information with third parties for marketing purposes. We also do not share mobile opt-in information with anyone.

By using our website, services, or opting into SMS messages, you agree to this Privacy Policy.

1. Information We Collect

We collect the following information:

• Personal Information: Name, phone number, email, and mailing address when you submit forms or contact us.
• Financial Information: When necessary for tax consultation.
• Browsing Data: IP address, browser type, and site interaction through cookies and analytics.
• SMS Data: Mobile number and messaging preferences when you opt in for SMS messages.

2. How We Use Your Information

Your information is used to:

• Provide tax-related services and consultations.
• Respond to customer inquiries.
• Improve website experience.
• Send service updates, appointment reminders, and promotional messages via SMS (if opted in).
• Comply with legal requirements.

3. How We Protect and Share Your Information

• We do not sell, rent, or share your information with third parties for marketing purposes.
• We do not share mobile opt-in information with anyone.
• We may share data with trusted service providers for essential operations (e.g., SMS platforms, payment processors), but they are prohibited from using it for marketing.
• Data is shared only when legally required or in case of business transfers (e.g., merger, acquisition).

4. Messaging Terms and Conditions

By opting into SMS communications, you agree to receive text messages from Tax Crisis Institute regarding service updates, appointment reminders, and promotional offers.

Message Type, Frequency, and Charges

• Message frequency varies.
• Standard message and data rates may apply per your carrier’s terms.
• SMS messages may include appointment confirmations, service updates, and promotional content.

Opting Out and Support

• Opt-out: Reply STOP to any message to unsubscribe.
• Help: Reply HELP for assistance or contact us at [Insert Contact Information].
• Your consent is not required as a condition of purchase.

5. Your Privacy Rights & Choices

• Access & Updates: Request access or corrections to your personal data.
• Deletion: Request data deletion unless required by law.
• Cookies: Adjust browser settings to control tracking.

6. Data Security

We use secure technology and practices to protect your data, but no system is completely secure.

7. Third-Party Links

Our website may contain links to external sites. We are not responsible for their privacy policies.

8. Updates to This Policy

This policy may be updated. Changes will be posted with the effective date. Continued use indicates acceptance of updates.

9. For Support Contact Us

FOR SMS SUPPORT

• Phone: 661-837-1100

   

• Terms and Conditions:

  By signing up for texts, you consent to receive messages to schedule/confirm appointments and provide customer support from Big Bailey, Inc. dba Tax Crisis Institute at the number you provided. Consent is not a condition of purchase.

  MESSAGE AND DATA RATES MAY APPLY. Your mobile carrier may charge fees for sending or receiving text messages, especially if you do not have an unlimited texting or data plan. Messages are recurring, and message frequency varies based on communication needs. Users can expect message frequency to vary.  Recurring messages are approximately 1-2 per month. You will receive messages approximately once per month, or as needed based on your interactions with our services. Our messages may include updates, and important information about your relationship with us.

  To get help, reply HELP or contact Big Bailey, Inc. dba Tax Crisis Institute at 661-837-1100.

  To Opt-Out of messaging: Reply STOP to 661-837-1100. You can also call us at 661-837-1100.  After unsubscribing, you will receive a final SMS to confirm you have unsubscribed and then you will receive no further messages.